SHIPPING & DELIVERY POLICY
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Furthermore, we currently provide shipping services to 27 countries within the European Union and all 50 states within the United States.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
| Flat Rate Shipping Estimated delivery dates and shipping prices will be calculated during checkout | Live Rate Shipping Estimated delivery dates and shipping prices will be calculated during checkout |
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following regions:
- US
- EU
For information about customs process:
Visit: Disclaimer.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Some of our products come individually packaged to protect their shape and provide extra durability.
Not all shipping methods are available for certain items.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
RETURN POLICY
Thank you for your purchase. We hope you are happy with your order. If you have any concerns or issues regarding your purchase, please review our refund policy below for more information.
We want to clarify that we do not facilitate returns for any purchases made. Please consider your selections carefully prior to completing your purchase.
If your product arrives damaged or if you encounter any issues, please don’t hesitate to contact us as soon as possible. In order to assist you promptly, please ensure to take clear photos of the damaged item and send them to us along with your complaint. Upon receipt of your complaint and photos, we will swiftly process your request and issue a refund accordingly. Your satisfaction is our priority, and we’re here to assist you with any concerns you may have.
QUESTIONS
If you have any questions regarding our return or shipping policies, please don’t hesitate to contact us using our Contact Form.
Last updated February 08, 2024